Privacy Policy

This Notice describes how we protect your online privacy and how information about you may be used and disclosed and how you can get access to this information. Please review it carefully. is a website offering educational and clinical training to healthcare professionals. It does not offer or serve as a health plan, health care clearinghouse, or a healthcare provider. However, once you use our website, we do have access to certain personal information.

When you submit information via our website, your information is protected both online and offline. When we ask you to provide information (such as name, address, phone number, email address, and credit card number), such information is encrypted and is protected with SSL encryption. While we use SSL encryption to protect the information you provide to us online, we also do everything in our power to protect such information off-line. All of your Information, not just the sensitive information mentioned above, is restricted on our server. Only administrators or employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to users’ personal information. Our employees can only access this information via a password protected login. Each time they return, they must re-enter their password to regain access to user information. All employees are kept up to date on our security and privacy practices. Any time new policies are added, our employees are notified about what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment in a locked building.

Type of Accessible Information Collected from Site Visitors 
When you visit our site and provide us your personal information, it is stored by, primarily for contact or communication purposes.

HOWEVER, THIS INFORMATION IS CONSIDERED AND IS TREATED AS BEING STRICTLY understands the importance of keeping this information confidential and never rents, sells, or gives this information to any third party. collects the information entered by site visitors when they register (or try to register) for a public webinar or other similar activity. This information (including but not limited to name, username, email address, password, billing information, etc.) is kept private and confidential in our database. It will only be accessed by our internal support departments if needed (such as debugging errors or analyzing the outcome of marketing campaigns). However, never rents, sells, or gives this information to any third party. does not store credit card information on our servers. All transactions are processed through our secure SSL COMODO, payment page, and all data is stored on the data center servers. All direct payment gateways adhere to the standards set by

PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

At no point during the transaction does take custody or store your credit card information on our servers. This process is monitored and managed by You can read the Privacy Policy of here: may use various forms of Web Analytic services and/or software to collect information about your browsing experience on our site and/or to prevent click fraud. This includes cookies to identify areas within our website that you have visited. This is done to personalize better the content that you see on our website. However, we do not place your personal information within cookies. This information is also used to analyze the performance of the site and associated marketing campaigns; however, this information is used anonymously and is not associated with a specific individual. uses log files. This includes internet protocol (IP) addresses, browser types, internet service providers (ISP), referring/exit pages, platform types, date/time stamps, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, IP addresses, ISP’s, etc. are not linked to personally identifiable information contained in user profiles.

Below are examples of the purposes or reasons why we may need to use/disclose certain private information:

  • Fulfill your product or service order
  • Send you an order confirmation from products bought from you
  • Send you your requested product or service information
  • Send you product updates on products you have purchased
  • Respond to customer service requests
  • Maintain and service your account
  • Send you newsletters and mental health-related marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and the services we provide to you

Messaging, Calendar and Training Information 
Information is generated in the process of training, including but not limited to video and audio, as well as text messaging and stored in our system. Training is conducted through a Secure Socket Layer (SSL).

Scheduling information and history, Invoice history, as well as non-training messaging, is retained and stored in’s database and remains accessible to 

Information Sharing 
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Service Providers 
We may provide your personal information to companies that provide services to help us with our business activities such as an email service provider to send emails on our behalf or payment processing. Examples of such services include transactional emails, system-generated emails in account registration and confirmation, or the creation of system generated support tickets. These companies are authorized to use your personal information only as necessary to provide these services to us. Other parties may encounter information contained in our system in the process of performing services detailed in Business Associate Agreements (BAA) care is taken to keep this access to a minimum, and only as and when needed in the performance of job duties.

Links to Other Websites does contain links to other websites. This is primarily for informational purposes, but in any event, has no control of such websites. By using‘s website, you agree that has no control over these  websites and that these websites are not subject to our Privacy Policy. These websites may have their own privacy policies, but we have no responsibility for these websites and provide links to these websites solely for your convenience. You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personal information.

Legally Required Release of Information places significant importance and takes great caution at protecting the privacy and confidentiality of the information it acquires from site visitors. However, there are circumstances that cannot control, which may mandate disclosure of your personal information. These circumstances include, but are not necessarily limited to the following:

  • As required by law such as a civil, criminal or administrative subpoena.
  • As required by law to assist governmental (state or federal) agencies when performing authorized investigations for federal or state law violations.
  • As required to investigate violations of or otherwise enforce‘s Terms  of Use;
  • As required or necessary to protect our legal rights in the event you or your legal representative initiate any legal action against or its users, employees, and affiliates.

If you have any questions about our Privacy Policy, please contact us at

Opt-out Preferences 
If you are receiving emails from our site as part of our service and no longer wish to receive these emails, you may opt-out of them by canceling your account. When you sign up for a service or

training on our website, we will use your name and email address to send you newsletters. If you no longer wish to receive these emails, you may follow the unsubscribe instructions contained in the email you receive or by emailing us at the following email address: 

The security of your personal information is important to us. When you enter sensitive information (such as messaging information between yourself and your clinician, a credit card number, and login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at 

If you have any questions about our Privacy Policy, please contact us at the following email address: